The staff are one the hotel’s golden assets. They bend over backwards to please ALL reasonable requests. The hotel manager is very approachable. We initially had “noise problems “ from outside street constructions. We were told we couldn’t get a room transfer because they’re fully booked, & we could see why they’re popular. The booking manager Michelle Mahusay together with the Manager Leo Amante solved it for us. We are over the moon with the service. When we get back to Australia, we will definitely recommend this hotel to friends & relatives We’ve been looked after so well, we felt like coming home
Russell
februari 2025
Clean and bright rooms, very helpful staff.
Phillip
maart 2025
Location is the main plus, all the main spots are within walking distance. Very spacious room and a big and long bed. The AC works well and is very quiet. The accommodation, restaurant and rest of the hotel are very clean. The staff is very helpful and friendly!
Monica
februari 2025
Room was great, and the buffet breakfast and dinner was outstanding with really helpful friendly service. And the very nearby Baywalk Park while very ordinary looking by day has a fantastic lively atmosphere in the evening, with lots of eateries and market stalls Getting around the city proved to be very easy by hiring tricycles in the street. This was very well priced and the drivers were great and charged local rates (personally we like the mutual respect of giving a nice tip to drivers like that, rather than feeling you are forced to overpay from the outset).
Tim
januari 2025
The hotel is in a great location in centre of Puerto Princesa. The room was big and very clean and has a view over the bay. The staff were excellent and very friendly. The breakfast was great, there was someone to cook your eggs, and there was a selection of other savoury and sweet items.
Michael
april 2025
It is a nice option for staying in the downtown of Puerto Princessa, close to Baywalk and Plaza Cuatel and shopping center.
Jan
mei 2024
The rooms are in excellent conditions and clean. I was surprised. The breakfast is a little bit shy but good. The staff in general around the hotel are friendly and welcoming - exception being the reception staff.
Pedro
januari 2025
location was central to eateries and mall and close enough to airport, clean, friendly staff, very comfortable. Would highly recommend and will return to stay again without question!
Darren
januari 2025
Prime Location: This place was fantastic! Right by SM, which made it super convenient for grabbing essentials and meals. Plus, Klook tours picked us up right from the hotel, saving us time and hassle. Accommodating Staff: The staff here were incredibly friendly and helpful. They were always available to answer questions, give recommendations, and ensure we had a comfortable stay. Stunning Bay Views: Waking up to the beautiful bay view every morning was incredible! It was so relaxing to sit on the balcony and enjoy the scenery.
Neonel
april 2024
Spacious room with beautiful view of the harbor. Clean and comfortable. Plenty of room for sitting in chairs and the balcony. The restaurant was on the same floor and the view was also Excellent. We did not use the rooftop patio, but checked it out At the end and would recommend sitting there.
Ronald
februari 2025